Hassel FREE 30 Days RETURNS
We at Javda are very flexible with returns and understand your hesitation on making big Purchases for your Big Day. Worry No more. We have 30 Days Return policy for all Our Jewelry Items . Every Ring is made fresh new as per your metal & ring size selection which is still Covered until 30 Day money back guarantee.
ALL SEMI MOUNTS RINGS
Our entire collection of Semi Mount Engagement Rings have 30 days Money back even if it is made to accommodate your stone size until the center Stone is NOT mounted or ring is NOT temper by any local jeweler. Once the Ring is temper or the stone is Mounted the ring will be Non- Refundable.
All Solitaire Diamond Rings are covered for Return within 14 DaysPeriod ONLY . Returns with missing paperwork or product will not be processed. All Items should be sent with all the original documents & Certification that comes along with the Item. Diamond Certification should be sent along with the item. There will be a $250.00 charge for Lost or Damage of any certification such as GIA or EGL or any third party certification.
ALL WEDDING BANDS / ANNIVERSARY RINGS
Our wedding Bands , Matching Band , Anniversary Rings & all other items are covered under 30 days hassle Free Returns. Item must be in original condition, Un-worn, Un-tempered in anyways, Buyer pays return shipping.
There may be additional shipping charges if packages are returned via alternate carriers (including, but not limited to, UPS and Canada Post). Javda reserves the right to charge your credit card for any fees we incur at time of package receipt. To avoid additional charges, we recommend sending your return via our preferred UPS & FedEx carrier.
PayPal orders may be returned for credit back to your PayPal account. Please allow up to 2 weeks for your account to be credited.
Shipping charges, including Special Handling and any other related costs, are non-refundable. Please do not ship returns C.O.D. If you receive any part of your order damaged, please contact us prior to returning the items. Javda will not reimburse you for unauthorized shipping expenses incurred.
If we request that you return the merchandise to us, we may reimburse you for full or partial return shipping expenses at our discretion. We will not reimburse you for overnight, express or other special services used at your discretion.
AFTER YOUR RETURN IS RECEIVED BY JAVDA
Once your return is received into our system, you will receive a confirmation email. System processing occurs Monday through Friday. Please allow our team one business day, up to 24 hours, once the carrier arrives to receive product into our system. Failure to obtain a Return Authorization code, or include Diamond Grading Report(s) can delay receiving your return.
Once entered into our system, your return will be subject to inspection. Please allow 2-4 business days for this process. Once inspection is complete, your return will be fully processed. For refunds, please allow an additional 2-4 days. If you are expecting a return shipment, you will receive a shipping confirmation the day of the outbound shipment.
CREDITS TO YOUR CHARGE CARD
Credit card and PayPal purchases will be refunded against the credit card or account used on the original purchase. Please allow up to 2 weeksfrom the date that Javda has received your return for your account to be credited. You may wish to contact your credit card company on posting guidelines as they can vary. If you made a purchase of $1000 or greater using a bank wire, and are an International customer, your refund will take approximately3 weeks from the date of the return's receipt. For bank wire purchases under $1000, please allow 3-4 weeks. Bank wire refunds are posted against the original account they originated from.
SALE PRICE ADJUSTMENTS
Sale price adjustments must be made within 7 days of the original ship date unless otherwise specified. Price adjustments will be provided as store credit.